Too Late...

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Permalink Reply by Leon Elder on March 27, 2009 at 1:56pm

Hi Mack,
I completely understand your frustration here, you should give us a call at 1-800-769-5668 and we can see if there is anything we can do for you. Just ask for Kevin or Noel.

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Permalink Reply by Erik Burns on March 27, 2009 at 11:57pm

For the record Mirage has a solid record when it comes to quality products, lesson here is dont let a good deal pass you up. Hopefully the 800 line can help ya. If you get a chance check out Mirage's other lineup in home speakers.

Erik-

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Permalink Reply by Mack on March 28, 2009 at 7:39am

After giving Noel a call at Vann's, they have a new customer in me. The service was excellent and he was very understanding.

I would not hesitate to recommend Vann's to anyone. After, I got off the phone I immediately called my dad and told him that I found a great retailer for future purchases.

Also, I had a question about another product I was thinking of purchasing and he steered me straight on it as well. I was about to purchase the wrong product and the fact that he stopped me and explained why it was not the product I thought it was, instead just trying to sell the product, speaks volumes for their quality of service.

Thanks again!

Mack

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