Great service from Vann's
I bought a Samsung HL67A750 on a Sunday and got it on Wednesday – everything arrived in perfect condition and works beautifully.
Well a few days later the price dropped on the Vann's website. So I logged onto the “live chat” feature on the Vann’s website and Kevin credited back the difference in price back to my credit card.
I’ve told all my friends to bookmark Vann’s website – one of them already bought the same TV that I bought. Great service and competitive prices are a winning combination.
A big thanks to the Vann’s team for such great service!
Well a few days later the price dropped on the Vann's website. So I logged onto the “live chat” feature on the Vann’s website and Kevin credited back the difference in price back to my credit card.
I’ve told all my friends to bookmark Vann’s website – one of them already bought the same TV that I bought. Great service and competitive prices are a winning combination.
A big thanks to the Vann’s team for such great service!
Replies to This Discussion
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Permalink Reply by lmonte on -
I just bought this same TV yesterday 12/17. Do you think I will get it before Christmas? I live in NY
Lou
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Permalink Reply by Ryan Tew on -
lmonte said:I just bought this same TV yesterday 12/17. Do you think I will get it before Christmas? I live in NY
Lou
Hey Lou,
With the Christmas shipping madness going on, stormy winter weather, and you are in NY - I think it's less likely to arrive in time for Christmas (unless the freight company makes great time and works on the 24th). Did you get an ETA or tracking #?
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Permalink Reply by lmonte on
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I checked the tracking this morning and it was still being processed, it said to check back tomorrow. Thanks for the reply. I didn't want to wait this long to get it, but had to wait till the price came down for us to afford it. That didn't happen until I saw it yesterday and then decided to pick it up. Hopefully Santa will get it to me for Christmas. Thanks again for the reply.
Where is the TV coming from?
Ryan Tew said:lmonte said:I just bought this same TV yesterday 12/17. Do you think I will get it before Christmas? I live in NY
Lou
Hey Lou,
With the Christmas shipping madness going on, stormy winter weather, and you are in NY - I think it's less likely to arrive in time for Christmas (unless the freight company makes great time and works on the 24th). Did you get an ETA or tracking #?
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Permalink Reply by Vann's on -
Vann's headquarters and main warehouse are located in Montana. That's where your new TV is shipping from. Thanks!
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Permalink Reply by lmonte on
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Guess you were one of the lucky ones. I ordered on Wednesday the 17th under the banner that said "order today to receive for Christmas" and mine won't be here until December 29th. Talk about a major dissapointment with family and friends coming over for the holiday to do some gaming together on this 67 inch TV. Now it will arrive right in time when we both go back to working nights. Sorry, but I just really needed to vent.
I hope everyone has a great Christmas.
Lou
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Permalink Reply by Van Stevens on
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Ryan,
I was just about to purchase a Panasonic DVD recorder from here when I noticed that the sale just went off a few hours ago. I called up customer service desk and ask 'em if they could give it to me at a sale price. They said they couldn't but they're still working on it......just maybe
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Lou,
Vann's gonna need to start getting their act together pretty soon or else they're gonna have a lot of dissapointing customers.
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Permalink Reply by Leon Elder on -
Meaning what? I have been buying from Vanns for almost 5 years, I have learned that their greatest deals are limited offers, I will admit it is a bit annoying how often their pricing changes, but if you want it now, buy it now, if you can wait the price will go down again soon. Luckily they price guarantee for a week or two.
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